How do I place an order?
Fill in our Online Enquiry Form and we will get back to you with a quote and availability. The more information you can provide about your requirements the easier it is to give an accurate quote. If you are getting married, email us to discuss your requirements or go right ahead and request an Event Booking Form.
What payment methods do you accept?
We send invoices via Paypal online. If you don’t have a paypal account you can still pay the invoice using any credit or debit card. You can also pay by regular bank transfer if you prefer, or by sending a cheque if there is enough time. Courses are all booked using our online booking system and payment again with either Paypal or a card.
How far in advance do I need to order?
For small and simple orders we like to have at least 3 working days notice. If you want cupcakes with bespoke handmade decorations on please bear in mind that these can be very labour intensive and time consuming. So for bespoke orders please try to give at least 2 weeks notice. For larger orders and weddings it is advisable to book in advance as soon as you have finalised a date – because once the day is gone it’s gone! For wedding orders we take a £75 deposit to secure the day for you with the balance being paid a month before the big day.
Where do you deliver?
For weddings and large orders we deliver personally around most counties in Southern England. We also offer a dedicated courier service around Essex and London and some other parts of the South East. Please email with your event date and venue postcode to check all delivery availability.
What size are your cupcakes?
Standard cupcakes are quite a bit bigger than your old skool ‘fairy’ cakes, measuring around 7cm across and about 7cm high when decorated. Mini cupcakes measure around 4cm across and 4cm high when decorated.
How long do cupcakes keep?
In the rare occurance that Gourmet Cupcakes are not gobbled up right away, you can keep them in their box and they’ll be good for at least a couple of days. Transfer them to an airtight container and you’ll get a day or two more (but risk the paper cases peeling away!) We don’t use preservatives that would exist in shop bought cupcakes so basically you can expect them to last as long as any home baked cake.
How is it best to store my cakes?
We have a tendency nowadays to want to put everything in the fridge. However, unless your cupcakes contain cream cheese or fresh cream icing, your cupcakes are best enjoyed at room temperature. Not too hot and not too cold. Be sure not to put fondant iced cupcakes or cupcakes with fondant decorations in the fridge as this will, rather bizarrely, melt them! Also, the cold fridge will make our amazingly smooth buttercream go horrible and hard…
What is the minimum order?
The minimum order for standard orders is 6 cupcakes, also known as a half a dozen! The minimum order for weddings is 50 cupcakes, with a minimum order therin of 25 cupcakes per flavour.
Do you hire out cupcake stands?
Yes, we have superior quality stands available for hire for weddings and large events. We build these stands to the perfect size to fit your number of cupcakes. Our largest stand holds 100 cupcakes but venues are happy to store and set up extra cakes if your order size is larger than this. We are also happy to set up our cakes on your own stand. Please see our Stand Hire page for more details.
I like a particular cake, but I want a different decoration, can I change it?
Of course! Feel free to mix and match our decorations. We can also change the colours of the decorations or the icing for you too. Just ask us to give you a quote for any bespoke requirements.
Can I have a different coloured cake case?
Absolutely. Just let us know when you order if you would like to change the colour of your cake cases. You can see our massive range of cases here. We can also coordinate the decorations for you too.
I want to order a large number of cupcakes for my wedding, can I try before I buy?
It’d be silly not too! Just tell us what you’re thinking. See our Samples page for more details.
Do your cakes contain nuts?
Sometimes, and coconuts too. There may be nuts in our kitchens from time to time so we cannot guarantee totally nut free for those with a very sensitive allergy.
I want to make cupcakes like yours! How do I do that?
We hold a variety of day long cake decorating and baking courses in Chelmsford in Essex. During these courses we will show you everything you need to know to create wonderful quirky cupcakes of your own.