How much are your cupcakes?
We have a basic price for all of our cakes with the price increasing from there depending on how labour intensive any decorations are to make – from baking to icing and making all the decoration, cake decorating can take a lot of time! To see a price guide visit our ordering pages by clicking here.

How do I place an order?
You can email your requirements including cake designs, flavour, quantities and date required to info@gourmetcupcakes.co.uk and we will email you back with availability. Alternatively you can all our shop on 01245 283986.

When should I order by?
All of our cakes are made fresh to order! Therefore, how much notice we need for your order depends on what else we have booked in for that day, so basically early booking is advisable for your own peace of mind and to avoid disappointment nearer the time. You can reserve dates in advance by leaving a £95 deposit (orders less than £95 will be payable in fully at the time of ordering) or you can pay for your order in full if you prefer. Orders less than a month away are payable in full as the time of ordering as we will reserve the time for you and sometimes start buying any special supplies.

What is your minimum order quantity?
We have different minimum order quantities  depending on what it is you’re ordering. As everything is baked fresh to order, we are unable to produce small orders of just a few cupcakes as this is not economically viable. Check the minimum order quantities on our ordering pages here.

What payment methods do you accept?
For customers coming into our shop we can take both cash and card payments which are over £10. If you are paying for your order in advance, we can also take card payments over the phone. We take most cards, but not American Express. Alternatively we can give you our bank details to make a bank transfer or email you a secure paypal link to pay online. Courses can be booked using our online booking system which takes payments via paypal but please note you do not need a Paypal account to book a course, just choose the option to pay with any card instead! You can also book courses by emailing or calling us with your chosen date.

Where do you deliver?
For weddings and large orders we can deliver and set up your cakes personally around most counties in Southern England. We do this by sending a staff member to drive and set up your cakes, so often it is not feasible to drive 50 miles just to deliver a dozen cupcakes! However, depending on the type of cakes being ordered, we may be able to arrange an overnight national courier and some items can travel this way which is much more economical on cost than us driving to you! Please email with your event date and venue postcode to check all delivery availability and to enable us to give you a quote.

What size are your cupcakes?
Our cupcakes are quite a bit bigger than your old skool ‘fairy’ cakes, measuring around 7cm across and about 7cm high when decorated.

How long do your cakes keep?
In the rare occurance that Gourmet Cupcakes are not gobbled up right away, you can keep them in their box and they’ll be good for a few days. Transfer them to an airtight container and you’ll get a bit more (but possibly risk the cases peeling away!) We don’t use preservatives that would exist in shop bought cupcakes so really you should expect them to last as long as a home baked cake. Big cakes, when uncut, will keep fresh for a week. Cut cakes should be stored airtight to keep them soft.

How is it best to store my cakes?
We have a tendency nowadays to want to put everything in the fridge. However, unless your cupcakes contain cream cheese or fresh cream icing, they are best enjoyed at room temperature. Not too hot and not too cold. Be sure not to put fondant iced cupcakes or cupcakes with fondant decorations in the fridge as this will, bizarrely, melt them. Also, the cold fridge will make our amazingly smooth buttercream not very nice to eat!

Do you hire out cupcake stands?
Yes, we have superior quality cupcake stands available for hire for weddings and large events. We build these stands to the perfect size to fit your number of cupcakes. Our largest stand holds up to 100 cupcakes but venues are happy to store and set up extra cakes if your order size is larger than this. We are also happy to set up our cakes on your own stand. Please see our Stand Hire page for more details. We also have some cake pop stands and glass and china pedestal stands for hire as well as an assortment of vintage style apothecary jars and bottles ideal for dessert tables.

I like a particular cake, but I want a different decoration, can I change it?
Of course! Our service is completely bespoke so feel free to change anything or send your own design to us to have made. Just ask us to give you a quote for any bespoke requirements being sure to provide as much information as possible.

What colour cupcake cases do you have?
We usually use silver, gold or black for orders, and use our judgement as to what we think would look best when we make your order. We also have ivory, navy, purple or pink.  If you would like anything specific please let us know at the time ordering.

I want to order a large number of cupcakes for my wedding, can I try before I buy?
It’d be silly not too! Just tell us what you’re thinking. See our Samples page for more details.

Do your cakes contain nuts?
Sometimes, and coconuts too. There may be nuts in our kitchens from time to time so we cannot guarantee totally nut free for those with a very sensitive allergy.

I want to make cupcakes like yours! How do I do that?
We hold a variety of day long cake decorating and baking courses in Chelmsford in Essex. During these courses we will show you everything you need to know to create wonderful professional looking cakes of your own.

What’s the minimum age for your cake courses?
Children from around age 11 can attend unaccompanied on most of our basic cupcake or cake pop courses. This is just our recommendation, the individual ability and suitability of a child for classes is of course down to the discretion of the parents. Children under that age do well when accompanied by an adult on courses such as our Original Cupcake Course. We also offer amazing courses for kids with our sister company Taste Buddies Cooking School – check them out here!